REFUND POLICY
At Deaf Umbrella Ltd., we strive to ensure your satisfaction with our CPD-accredited "Becoming a Professional Communication Support Worker (CSW)" course. If for any reason you are not satisfied with the course, you may request a refund according to the following policy:
- Refund Eligibility
- Refund requests must be submitted within 14 days of your enrolment date.
- To be eligible for a refund, you must not have completed more than 20% of the course content.
- Refund Request Process
- To request a refund, please contact us at [email protected] with your enrolment details and reason for the refund.
- Our team will review your request and respond within 5 business days.
- Approval and Processing
- Approved refunds will be processed within 10 business days from the date of approval.
- Refunds will be issued to the original payment method used during enrolment.
- Non-Refundable Fees
- Any administrative fees or charges related to payment processing are non-refundable.
- Changes to Refund Policy
- Deaf Umbrella Ltd. reserves the right to modify this Refund Policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of such changes.
For any questions or further assistance, please contact us at [email protected] or call us at 0333 700 7474.
Thank you for choosing Deaf Umbrella Ltd., services for your professional development needs.
